Privacy Policy

Welcome, horror enthusiasts and nightmare collectors, to Other Sale Store! We understand that your privacy is as important as the thrill of our terrifying treasures. Just as we craft our horror products with care, we handle your personal data with the utmost security and transparency. This Privacy Policy outlines how we collect, use, and protect your information when you visit halloween-supplies.com. By using our site, you agree to the practices described below—rest assured, the only thing we want to haunt is your imagination, not your privacy.

1. Information We Collect

To provide a seamless and frightfully good shopping experience, we collect certain types of data. This includes:

• Personal Information: When you make a purchase or create an account, we collect details like your name, email address, shipping address (e.g., 44 Union St, Plymouth, GB PL2N 8QA), and payment information (e.g., credit card details processed securely via our payment providers).
• Technical Data: We automatically gather information such as your IP address, browser type, and device details to improve site performance and security.
• Usage Data: We track how you interact with our site, including pages visited (e.g., our “Clowns” or “Animated Halloween Props” sections) and items viewed, to personalise your experience.
• Cookies and Tracking Data: As detailed in Section 5, we use cookies to enhance your browsing—like remembering your cart items or preferences.

2. How We Use Your Information

Your data helps us deliver the horror-filled service you expect. We use it for:

• Order Processing: To fulfil your purchases of items like silicone masks or Christmas horror decorations, including payment processing and global shipping (excluding some Asian countries and remote areas).
• Customer Support: To respond to your inquiries sent to [email protected] and provide assistance with returns or issues.
• Site Improvement: To analyse trends and optimise our website, ensuring it’s as easy to navigate as a phantom’s glide through the night.
• Marketing: With your consent, we may send updates on new products (e.g., “Butcher’s Shop” items or “Animated Props”) via email. You can opt out anytime.
• Security: To protect against fraud and ensure your financial details are safer than in a haunted house during a power outage.

3. Sharing and Disclosure of Data

We value your trust and only share your data in limited circumstances:

• Service Providers: We partner with trusted third parties, such as payment processors (e.g., Visa, MasterCard, PayPal) and shipping carriers, to complete your orders. They are bound by contracts to protect your data.
• Legal Compliance: If required by law, we may disclose information to authorities—but only to the extent necessary, like a cautious step into a dark crypt.
• Business Transfers: In the event of a merger or sale, your data may be transferred, but we’ll notify you and ensure it remains protected.
• We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

Your financial and personal information is stored securely using industry-standard encryption—more robust than a locked crypt at midnight. Data is retained only as long as necessary for legal or business purposes (e.g., order history for warranty claims). We implement measures like SSL technology to prevent unauthorised access, ensuring your details are handled with the same care as our premium horror crafts.

5. Cookies and Tracking Technologies

Our site uses cookies—small text files that enhance your experience by remembering your preferences and cart items. These help us understand how you browse our collection of “Animals & Creatures” or “Body Parts” props. You can control cookies through your browser settings, but disabling them might make the site less seamless. We also use tracking tools for analytics to improve our site’s performance, but we don’t use invasive tracking that invades your privacy like an unwanted ghost.

6. Your Rights

As a valued customer, you have rights over your data, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update inaccurate information to keep your profile precise.
• Deletion: Ask us to delete your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails at any time by clicking the link in our messages.
• Objection: Object to certain data uses, such as profiling for marketing.

To exercise these rights, contact us at [email protected]. We’ll respond within 30 days, as promptly as a jump scare in a horror film.

7. International Data Transfers

Since we serve horror lovers globally (with shipping exclusions for some regions), your data may be processed outside your country. We ensure such transfers comply with laws like the GDPR, using safeguards to protect your privacy no matter where you’re summoning horrors from.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. The latest version will always be posted here, with the “Last Updated” date revised. Continued use of our site means you accept the updates—so check back occasionally, much like glancing over your shoulder in a spooky forest.

9. Contact Us

Thank you for trusting Other Sale Store. Remember, the terror never stops, but your privacy always will!