Products & Collections
What types of horror products do you offer?
We specialise in a wide range of terrifying treasures including:
- Animated Halloween props and life-size body parts
- Authentic clown costumes and accessories
- Premium silicone masks and butcher’s shop items
- Year-round horror homeware, candles, and decorations
- Christmas horror decorations for the festive season
- Animal and creature-themed horror items
Do you only sell Halloween items?
Absolutely not! While Halloween is our specialty, we offer year-round horror including Christmas decorations, homeware, and collectibles. The terror never stops at Other Sale Store!
Are your products suitable for professional haunted attractions?
Yes! We offer professional-grade animated props and high-quality costumes designed to withstand repeated use in haunted attractions and professional settings.
Shipping & Delivery
How long does shipping take?
We offer two shipping options to bring nightmares to your doorstep:
- Standard Shipping: 10-15 days after dispatch via DHL or FedEx ($12.95)
- Free Shipping: 15-25 days after dispatch via EMS (orders over $50)
Do you ship worldwide?
We ship horror globally with a few exceptions. Unfortunately, we cannot currently deliver to some Asian countries and select remote locations. Contact us if you’re unsure about delivery to your area.
How are my horror items packaged?
Every terrifying treasure is carefully packed at our haunted warehouse in Plymouth with macabre care. We ensure each item maintains its terrifying integrity during transit, from fragile body parts to animated props.
Can I track my nightmare delivery?
Yes! Both shipping options include full tracking so you can monitor your horrors’ journey to your doorstep.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery if any item fails to meet your terrifying expectations. While we’re confident our professional-grade horror will satisfy, we understand that sometimes even nightmares need adjusting.
How do I return an item?
Contact our customer service team at [email protected] to initiate a return. Please include your order details and the reason for return.
What if my item arrives damaged?
We carefully inspect and package all items, but if your horror arrives in less-than-terrifying condition, contact us immediately at [email protected] and we’ll make it right.
Payment & Security
What payment methods do you accept?
We accept all major payment methods to ensure your horror collection grows without hassle:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment details. Your financial information is safer with us than in a haunted house at midnight!
Account & Orders
How do I check my order status?
You can track your order using the tracking information provided in your shipping confirmation email. For additional assistance, our customer service team can help track your nightmares.
Can I modify or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. Contact us immediately at [email protected] and we’ll do our best to stop the horror from shipping.
Remember: The fun doesn’t stop after Halloween! Our Christmas horror decorations and year-round homeware mean the scares continue 365 days a year.
Still Have Questions?
Our customer service team is here to help track your nightmares or answer any shipping questions:
Email: [email protected]
Address: Other Sale Store, 44 Union St, Plymouth, GB PL2N 8QA
Serving horror lovers worldwide since our inception
Where Every Delivery Brings a New Nightmare…